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Accessibility Support Desk – Expert Assistance for Teams and End Users

Accessibility Support Desk – Expert Assistance for Teams and End Users

$1,500.00 USD

$1,500.00 USD

Sale Sold out

Max Per Month

Born Accessible

Scalable accessibility support for internal teams or end users, offering expert guidance, real-time issue resolution, and WCAG 2.2 compliance assurance.

Comprehensive Accessibility Support When You Need It Most

Maintaining accessibility across digital platforms requires consistency, expertise, and responsive support. Zenyth’s Accessibility Support Desk provides on-demand access to accessibility specialists who help your teams or end users navigate digital barriers, troubleshoot accessibility issues, and maintain compliance with WCAG 2.2 AA standards.

Flexible, Scalable Support Options

Our support desk adapts to your organization’s needs. Whether you require internal consulting for design and development teams or a fully managed end-user help desk, Zenyth offers flexible subscription options. Support is available by phone, email, messaging, or video conferencing and can be integrated directly with your existing ticketing systems for efficient communication and resolution tracking.

Real-Time Guidance from Accessibility Experts

Every inquiry is handled by trained accessibility professionals experienced in WCAG, ARIA, and assistive technology compatibility. From helping users complete digital tasks to advising your development team on code-level fixes, Zenyth ensures accessibility issues are addressed quickly, effectively, and inclusively.

Sustaining Long-Term Accessibility Compliance

Beyond reactive support, our Accessibility Support Desk helps organizations maintain ongoing accessibility health. Regular insights and documentation reviews strengthen compliance management and foster continuous improvement across your digital ecosystem.

Features

  • Expert accessibility consulting for teams and users
  • Scalable internal or end-user support options
  • Multi-channel communication: phone, email, chat, and video
  • Ticketing system integration for efficient management
  • Real-time WCAG conformance and usability assistance
  • Ongoing support for long-term accessibility maintenance

Benefits for Organizations

  • Provides immediate expert help for accessibility issues
  • Enhances user satisfaction and reduces digital barriers
  • Streamlines internal communication and support tracking
  • Strengthens compliance with WCAG 2.2 AA and ADA standards
  • Improves accessibility maturity through proactive management
  • Builds trust by ensuring inclusive, barrier-free user experiences

Learn more about Zenyth’s end-to-end accessibility solutions.

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How it Works

A journey through our Accessibility Consulting process.

Contact Us for Customized Solutions

  • Discovery & Needs Assessment

    Understanding your accessibility challenges and goals

    We start by evaluating your current accessibility landscape to understand your needs. Whether you require legal risk analysis, policy development, or strategic consulting, we assess your organization’s priorities to recommend the best consulting approach.

  • Compliance & Risk Evaluation

    Identifying gaps and mitigating legal exposure

    Our experts conduct a compliance gap analysis, reviewing your website, policies, and legal documentation. We assess potential legal risks, industry requirements, and WCAG 2.2 AA conformance to develop a proactive strategy that aligns with your business goals.

  • Strategy & Implementation

    Developing a customized roadmap for accessibility success

    Based on our findings, we create a tailored accessibility plan that may include legal compliance strategies, policy frameworks, or ongoing accessibility support. We work alongside your team to integrate best practices into your workflows for long-term compliance.

  • Ongoing Support & Guidance

    Ensuring smooth execution and continued progress

    Our Accessibility Support Desk provides expert assistance when you need it, from troubleshooting technical issues to advising on new digital initiatives. Whether it's real-time guidance or structured consulting hours, we adapt to your evolving needs.

  • Follow-Up & Future Planning

    Tracking progress and planning for continued success

    We review your accessibility improvements, provide ongoing recommendations, and determine if additional support is needed. Whether you require a renewed compliance review, policy updates, or legal defense strategies, we help you stay ahead of accessibility challenges.

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