A11y Theme - FAQ

Yes, Zenyth A11y Theme is fully compatible with Online Store 2.0 and supports sections everywhere. This means you can add, remove, and rearrange sections on any page using the theme customizer, giving you unprecedented flexibility in creating your store's layout and content structure.

Absolutely! Most customizations can be done through the theme customizer without any coding knowledge. You can change colors, fonts, layouts, and add/remove sections using the visual interface. Our theme is designed to be user-friendly while still providing powerful customization options for those who want to dive deeper.

Yes, the theme is fully responsive and optimized for all mobile devices. It automatically adapts to different screen sizes and provides an excellent shopping experience on smartphones and tablets. Our mobile-first approach ensures that your store looks and functions perfectly across all devices.

Theme updates are handled through the Shopify admin. You'll receive notifications when updates are available. Simply go to Online Store → Themes and click "Update" when prompted. We recommend backing up your customizations before updating to ensure a smooth update process.

Yes, you can use the theme on multiple stores, but each store needs its own license. Each installation is independent and can be customized separately to meet the unique needs of each business. This flexibility allows you to maintain different branding and functionality across multiple stores.

Go to Theme Settings → Colors and select or customize your color scheme. You can modify background colors, text colors, button colors, and more. The theme includes several predefined color schemes to choose from, or you can create a custom color palette that perfectly matches your brand identity.

Yes, you can select from Google Fonts or add custom fonts through CSS. In the Typography settings, you can choose from a wide selection of Google Fonts for both headings and body text. For custom fonts, you can add CSS code to integrate your brand's specific typography.

In the Header section settings, select "Mega menu" as the menu type and configure your menu items. You can add images, links, and organize content in a grid layout. Mega menus are perfect for stores with extensive product catalogs and help customers navigate your site more efficiently.

Yes, use the Price Threshold setting to hide prices for products above a certain amount. You can also configure a contact button to appear instead of the add to cart button for high-value items. This feature is particularly useful for stores selling custom or high-value products that require consultation.

In the Logo settings, you can adjust the logo width from 50px to 300px. The height will scale proportionally to maintain the logo's aspect ratio. This flexibility allows you to find the perfect size for your logo across all devices and screen sizes.

Yes, the footer is highly customizable. You can add newsletter signup, social media links, menu items, and payment icons. The footer supports multiple columns and various content blocks, allowing you to create a comprehensive footer that serves your business needs.

In the theme customizer, go to your homepage and click "Add section". Select "Zenyth Featured Section" and configure your slides with images, text, and call-to-action buttons. This creates an engaging hero section that can showcase your best products or promotional content.

Yes, product pages are highly customizable. You can enable/disable features like color swatches, variant pickers, and product recommendations. The layout can be adjusted through the theme settings, allowing you to create product pages that perfectly showcase your products.

Go to Theme Settings → Color Swatches and enable the feature. Color swatches appear on product cards across all website sections using it. This feature helps customers quickly identify product variants and make purchasing decisions more easily.

The theme includes advanced search with faceted filtering. Customers can search for products and filter results by price, type, vendor, and other attributes. The search is fast and user-friendly, helping customers find exactly what they're looking for quickly and efficiently.

The theme is fully responsive and provides an excellent mobile experience. All features work seamlessly on mobile devices, and the layout automatically adapts to different screen sizes. Our mobile-first design ensures that your store looks and functions perfectly on smartphones and tablets.

While the theme automatically adapts for mobile, you can customize some specific mobile settings depending on the section. The responsive design ensures that your customizations work well across all devices while maintaining consistency in your brand experience.

Yes, all theme features work on mobile devices including search, filtering, cart functionality, and product customization. The mobile experience is optimized for touch interactions, ensuring that customers can easily navigate and purchase from your store on any device.

The theme is compatible with most Shopify apps, but some may require additional configuration. If you encounter issues with a specific app, contact our support team for assistance. We work closely with popular app developers to ensure compatibility.

Use the "Duplicate" function in your theme settings to create a backup before making changes. This creates a copy of your current theme that you can restore if needed. We recommend creating backups before major customizations or updates to protect your work.

Yes, you can add custom CSS through the theme customizer. Go to Theme Settings → Custom CSS and add your custom styles. This allows for advanced customization without modifying theme files, ensuring your changes are preserved during updates.

The theme is already optimized for performance, but you can further improve it by compressing product images, removing unused apps, minimizing the number of products displayed on collection pages, and using appropriate image formats (WebP, JPEG). These optimizations help improve loading times and user experience.

Yes, the theme is built with SEO best practices in mind. It includes proper heading structure, meta tags, schema markup, and optimized page loading times. These features help improve your search engine rankings and make your store more discoverable online.

Yes, the theme supports integration with various third-party services including email marketing platforms, analytics tools, and social media platforms. The flexible architecture allows for easy integration with the tools and services your business relies on.

The newsletter signup is configured in the Footer section. You can customize the heading, description, and styling to match your brand. This feature helps you build your email marketing list and stay connected with your customers.

Yes, you can customize the newsletter form appearance, colors, and text. The form is fully responsive and works on all devices. You can also integrate it with your preferred email marketing platform for seamless list management.

In the Footer section settings, you can add social media links. The theme includes icons for major platforms like Facebook, Instagram, Twitter, and more. This helps customers connect with your brand across multiple platforms and increases your social media presence.

Try these steps: Clear your browser cache, check for JavaScript errors in the browser console, verify all theme files are uploaded correctly, and test in a different browser. If the issue persists, contact our support team with specific details about the problem.

Check the following: Image file sizes (recommended: under 2MB), image formats (JPG, PNG, WebP supported), ensure images are uploaded to Shopify Files, and check image URLs in the theme customizer. Proper image optimization helps improve loading times and user experience.

Try these solutions: Check your internet connection, refresh the page, clear browser cache and cookies, and try a different browser. Sometimes browser extensions or settings can interfere with the theme customizer functionality.

Optimize performance by: Compressing product images, reducing the number of apps, checking for conflicting JavaScript, and using appropriate image sizes. These optimizations help improve loading times and provide a better user experience for your customers.

Contact our support team with: Your store URL, a detailed description of the issue, screenshots if applicable, steps to reproduce the problem, and browser and device information. This information helps us quickly identify and resolve the issue.

The theme includes: Full theme files, comprehensive documentation, email support, regular updates, multi-language support, and all features mentioned in the documentation. We provide everything you need to create a successful online store.

We provide ongoing support for all theme-related issues. Bug fixes are free, and we aim to respond to support requests within 2 business days. Our support team is committed to helping you succeed with your online store.

Yes, we offer custom development services for additional features and modifications. Contact our support team for pricing and availability. Our development team can create custom solutions tailored to your specific business needs.

Yes, we offer professional installation and setup services. This includes theme installation, initial configuration, and basic customization. These services help you get your store up and running quickly with expert assistance.

We regularly update the theme to ensure compatibility with Shopify updates and to add new features. Updates are free and include security patches and performance improvements. Our commitment to regular updates ensures your store remains secure and competitive.

We design updates to be backward compatible, but major updates may require adjustments to customizations. We recommend backing up your theme before updates. Our support team can help you resolve any issues that arise from updates.

You'll receive notifications in your Shopify admin when theme updates are available. You can also check our documentation for update announcements. We recommend keeping your theme updated for security, performance, and compatibility reasons.

While you can skip updates, we recommend keeping your theme updated for security, performance, and compatibility reasons. Updates are free and typically improve the theme. Regular updates help ensure your store remains secure and competitive.